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Privacy Policy for jne66 Accounts

jne66 Privacy Policy explains how we handle the details connected with your account, from phone verification before access to wallet records used with DANA, OVO, GoPay and QRIS.

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jne66 Privacy Policy for jne66 Accounts
PRIVACY SUPPORT

Get Privacy Help From Your Account

A clear support path helps when you want to ask what we hold, why we use it or how a wallet record is matched to your account. Start from the account help area and include the phone number or payment reference involved, without sending your password. We can then route a privacy request to the right record and explain the next account step.

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Access request

Ask for a copy of personal details connected with your jne66 account through the account help area. Include your registered phone number so we can verify the request before discussing account records or activity linked to DANA, OVO or another wallet.

Wallet record query

If a QRIS, GoPay, DANA or OVO reference looks unfamiliar, send the receipt number and approximate transaction date through account support. We use those details to locate the relevant record without asking you to share a password or full wallet credentials.

Correction request

Tell us which account detail needs changing, such as a phone number or contact detail, and explain why it is incorrect. We may request phone verification before making a correction so the updated record remains connected to the right account.

DATA PRACTICE

How jne66 Handles Account Records

We keep this Privacy Policy practical by separating account details, device signals, cookie settings and payment references according to their purpose.

Account details

We may hold your registered phone number and account identifiers so we can create the correct profile, complete phone verification and respond to an access request. We use these details for account-related handling rather than treating every sign-in as a new profile.

Payment references

A DANA, OVO, GoPay or QRIS transaction can create a reference, amount status and time record. Bank transfer and virtual account records may be handled in the same way, allowing us to match a receipt with the account query you send.

Cookies and devices

Cookies can remember session choices, while device and browser signals help us identify a working mobile or desktop session. You can adjust cookie settings in your browser, though changing them may require another login before account pages load.

Account security

We may use phone verification and sign-in checks to reduce mistaken or unauthorised access. If your phone changes, contact account support before asking for a record change; we may ask questions that confirm you control the account.

Retention periods

We retain records only for the period needed for the stated account, payment, security or legal purpose. A receipt reference may remain after a session ends, while temporary cookie data can disappear when its session or browser setting ends.

Policy changes

If our handling of account, device or wallet records changes, we will update this Privacy Policy on the jne66 site. Check the policy page before opening an account, and use account support if you need the change explained for your records.

Privacy Policy Questions About jne66

These answers address the questions we expect you to ask before creating an account or sending a payment query. They focus on the records used for access, phone checks, cookies and local wallet references. If your situation is not covered, use the account help path and give us the smallest useful detail, such as a receipt reference or registered phone number.

The jne66 Privacy Policy covers account details, phone verification, sign-in records, device and cookie signals, plus payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It also explains retention, correction requests and how to contact us about personal records.

We use phone verification to connect access with the correct account and to reduce mistaken account changes. If you ask about personal records or request a phone number correction, we may repeat a verification step before discussing details connected with your account.

Yes. The Privacy Policy includes references created when you use DANA or QRIS, such as a payment reference, status and time. Similar records may arise from OVO, GoPay, bank transfer or a virtual account so we can investigate a receipt query.

Open the account help area and request access to the personal details connected with your account. Add your registered phone number and avoid sending your password. We may verify account control first, then explain which records can be provided under local requirements.

You can request a correction for an inaccurate phone number or other account detail through account support. State what appears wrong and what should replace it. We may ask for phone verification before changing the record, especially when access depends on local law.

Cookies can retain session choices and help account pages recognise your browser. You can adjust them in your mobile or desktop browser, but blocking certain cookies may end a session or require another login before you reach the account area.

We keep each record for the period needed for its stated account, payment, security or legal purpose. Temporary session data may end with the browser session, while a QRIS, wallet, bank transfer or virtual account reference may remain longer for account queries.

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